Operations Specialist
We are looking for an Operations Specialist who can help ensure we meet customer agreements and provide them with the highest quality data.
Full-time · Groningen
Operations Specialist
We are looking for an Operations Specialist who can help ensure we meet customer agreements and provide them with the highest quality data.
Full-time · Groningen
Your role is to provide excellence to our customers using our technology and data. You will be responsible for our day-to-day operations, ensuring we meet the agreements made with our customers. You will provide them with the highest quality data and tools they need to fight crime by creating useful datasets, taking care of flawless data provisioning and configuring our platforms according to their needs. By doing this, you are an important knowledge hub for both customers and our product teams.
Together with the team, you will improve our monitoring set-up, identify opportunities for improvements and work together with the development teams to improve the stability. You are responsible for setting the standards and getting the development teams on board to reach those goals.
For example, a federal police department might need data to support their investigations, as a source of intelligence or for monitoring critical events. You will then define the needs and realise the datasets and configurations needed to get the insights for the customer. You will set up monitoring to make sure we continue to provide them with the best data possible.
HBO/WO education level.
You are a strong communicator and have a strong organisational mindset.
You are a problem-solver, always looking for ways to optimise processes and can prioritise effectively.
You have an eye for details and a high sense of responsibility.
You live in the Groningen area.
Are willing to be on standby from 7:00 - 21:00
You speak both Dutch and English.
Working as an integral part of a motivated, creative and energetic team.
A good salary (based on experience).
An attractive pension scheme.
A nice working place in Groningen.
The opportunity and freedom to improve our services and products with your own ideas and insights.
The opportunity to learn about data processing, analysis and automated investigations.
Working for inspiring global customers and clients.
Safeguarding thousands of children in close cooperation with our customers.
Do you want to join our team as our new Operations Specialist? Then we'd love to hear from you!